Refund & Cancellation Policy
Last updated: December 24, 2024
We aim to ensure a smooth experience for our users. Please read the refund terms carefully:
1Booking Cancellations
Refunds may be issued only if:
- The parking/service is unavailable due to partner issues
- The booking is rejected by the partner
2User-Initiated Cancellations
Users can cancel the booking only if more than 30 minutes are left before the scheduled booking start time.
If 30 minutes or less are remaining for the booking to start, cancellation will not be allowed, and the amount will not be refunded.
3No-Show Policy
No Refund on No-Show
If the user does not reach the location at the booked time, the booking will be considered a no-show, and no refund will be provided.
4Refund Timeline
Approved refunds will be initiated within 5–7 business days via the original payment method.
5Dispute Resolution
Any complaint regarding a booking must be reported within 24 hours of the scheduled time, with valid proof.
Contact Us
If you have questions about this Refund & Cancellation Policy, please contact us:
ParkYou
India
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